The very idea to visit the wellness and spa centers are born in those moments when we cry out for relaxation and taking time for ourselves and loved ones. The step from everyday life, full of stress, responsibilities, chasing time, opens the door of expectation that we will in those selected object fulfill such a simple wish. Given the fact that these centers are oasis of peace and well-being for the body, mind and soul, the way that our actions, models of behavior and communication participate in creating of relaxing atmosphere – is very important.